Privacy Policy

True North Boulder ("we," "us," or "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have. By using this site or contacting us, you agree to this policy.

Who we are

True North Boulder is a real-estate practice operating under eXp Realty, LLC, led by licensed Colorado broker Daniel Hsieh, serving Boulder and the northern Front Range of Colorado. eXp Realty, LLC holds the real-estate license and errors-and-omissions coverage for our transactions.

Information we collect

We collect information you give us directly and information collected automatically as you use the site.

Information you provide: when you submit our contact form or request a home valuation, we collect your name, email address, phone number (if you choose to provide it), the property address you enter when you request a home valuation, and any details in your message. When you subscribe to our newsletter, we collect your email address.
Address suggestions (Google): to help you enter your address, the home-value form offers autocomplete suggestions powered by Google Maps Platform. When you type in the address field, the characters you type are sent to Google to return those suggestions.
Information collected automatically: like most websites, we and our service providers may collect standard technical data — such as your IP address, browser type, pages viewed, and referring page — through cookies and similar technologies.

How we use your information

We use your information to respond to your inquiries, prepare the market information or home-value read you asked for, send our newsletter and market updates if you subscribed, operate and improve the site, and meet our legal and professional obligations. We do not sell your personal information.

Calls and text messages

If you provide your phone number and check the consent box on our forms, you agree that we may call or text you about your real-estate inquiry, including by automated means. Consent to receive automated calls or texts is not a condition of any purchase or of working with us. Message and data rates may apply, and message frequency varies. You can opt out of texts at any time by replying STOP, and you can ask us to stop calling at any time.

We share personal information only as needed to provide our services: with service providers who host the site, deliver email, or help us manage inquiries (each bound to protect your information); with eXp Realty, LLC as our brokerage where required for a transaction; and where required by law. We do not sell your personal information and we do not share it for third-party advertising.

Cookies and analytics

We use cookies and similar technologies to run the site and understand how it is used. You can control cookies through your browser settings; disabling them may affect some features.

Your choices

You can unsubscribe from our newsletter at any time using the link in any email, opt out of texts by replying STOP, and contact us to access, correct, or delete the personal information you have given us.

Your Colorado privacy rights

If you are a Colorado resident, the Colorado Privacy Act gives you the right to access, correct, and delete your personal data, to obtain a portable copy, and to opt out of the sale of your data or its use for targeted advertising. We do not sell personal data or use it for targeted advertising. To exercise your rights, contact us using the details below; we will respond as required by law.

Data retention and security

We keep personal information only as long as needed for the purposes described here or as required by law, and we use reasonable measures to protect it. No method of transmission or storage is completely secure.

Children’s privacy

This site is intended for adults and is not directed to children under 16. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the most recent version, and your continued use of the site means you accept the current policy.

Contact us

Questions about this policy or your information? Reach us through our contact page. True North Boulder is a team at eXp Realty, LLC.